Terms and Conditions of Sale

The General Conditions of Sale in French are authentic

Article 1. General information

MesVignerons MV SNC is a a company in collective name (SNC) in 1170 Aubonne. Its offer is limited to the territories of Switzerland and Liechtenstein. The present general conditions of sale (hereinafter GCS) apply to all MesVignerons MV SNC services. For a delivery abroad, the customer will contact the customer service to make the request.

 

Article 2. Definition and acceptance

The present general conditions of sale are subject to Swiss law. By the mere fact of validating his order on the site, the customer declares to have read, understood and accepted without reserve the terms of these GTC, which are applicable in their terms on the day of the subscription according to their drafting present on the site. However, they may be subject to change.

 

Article 3. Order

When you register on this site, you must ensure that the information you provide is accurate and complete. It is very important to provide us with precise delivery details so that the logistics partner can deliver your order on time.

Any person placing an order on the site declares to have the capacity to perform legal acts. Since the boxes contain alcohol, minors cannot take out a subscription to MesVignerons MV SNC.

The order for the subscription of MesVignerons MV SNC is made via the website www.mesvignerons.ch.

 

Article 4. Subscription

The subscription consists of the dispatch, each calendar month, of a "Swiss Wine Box".

Four subscriptions are possible for periods of one (1), three (3), six (6) or twelve (12) months with for each respective period 2 or 3 bottles (to be chosen at the time of subscription). Four categories Chasselas, Rouge, Mixed and Bio are available with the duration and quantities of the above bottles.  

 

Article 5. Unsubscribe

No unsubscription is possible.

 

Article 6. Deactivating the customer account

In the event of non-compliance with the obligations arising from the acceptance of these GCS, an incident of payment of the price of an order, the delivery of erroneous information at the creation of the account or acts likely to harm the interests of MesVignerons MV SNC, the company reserves the right to suspend access to the services offered on the site or, depending on the seriousness of the acts, to terminate the subscription and the customer's account without damages being claimed.

 

Article 7. Price

The prices of the products are indicated inclusive of all taxes (TTC).

 

Article 8. Payment

Payment is made by bank transfer, PayPal or directly online by credit card.

The following payment cards are accepted : Visa and Mastercard.

Payment of the full cost of the subscription is made at the time of placing the order. The payments made will be secured by an encryption procedure of the data in order to avoid the interception of this information by a third party.

In accordance with current regulations, customers' bank details are not kept or recorded by MesVignerons MV SNC.

 

Article 9. Delivery

Delivery takes place in Switzerland and Liechtenstein. For a delivery abroad, the customer will contact the customer service to make the request.

The products will be sent to the delivery address indicated by the customer when ordering by mail. MesVignerons MV SNC boxes are sent at the end of each month. With postal delivery, the average time varies between 2 and 5 days after the date of shipment, depending on your place of residence. This period is given as an indication and is not guaranteed by the provider. MesVignerons MV SNC cannot be held responsible for the consequences due to a delay in delivery.

Returned package. If the package must be returned to the sender, a second delivery will be at the customer's expense. If the same parcel is returned to the sender again, it will no longer be returned to the customer and the amount corresponding to this order, including any additional delivery costs, will remain the property of MesVignerons MV SNC.

Anomaly on delivery. The customer must check the shipments on arrival, or even refuse the package, if it seems to have been opened or if it bears clear signs of deterioration. In case of anomalies, he must notify the customer service within five (5) working days following the delivery of the products. After this period, no claim will be taken into account.

Change of address. In case of change of address, it is up to the customer to make the change before the ten (10) of the month on his personal account.

MesVignerons MV SNC cannot be held responsible for delays or non-delivery due to circumstances beyond its control, such as accident, strike, war, natural disaster or others that prevent the production, transport or delivery of products.

 

Article 10. Data protection

Personal data stored on the site www.mesvignerons.ch remain with MesVignerons MV SNC, which can use the data for information, promotions, news or to improve the services likely to be proposed to you.

 

Article 11. Warranty

MesVignerons MV SNC guarantees the quality of the products sold, which are prepared with the utmost care. However, it cannot be held liable for damages of any nature that could result from the misuse of products. In case of cork taste and/or other wine defect, the customer will contact the customer service. The latter will decide on the procedure adopted on a case-by-case basis.

 

Article 12. Right of return

Return a specific product from MesVignerons MV SNC. For reasons of hygiene, in accordance with consumer health protection regulations, it is not possible to return a product because it is a product that may be altered by a third party.

Return the complete MesVignerons MV SNC box. It is possible to return a MesVigneronsMV SNC box under the following conditions: in its original packaging whose packaging must not be opened, returned within a maximum of 7 days from receipt of the box. The return must be made at the expense of the customer.

 

Article 13. Litigation

Only Swiss law is applicable. For natural persons, the place of jurisdiction is Lausanne. For legal entities, the exclusive place of jurisdiction is Lausanne.

 

Article 14. Intellectual Property

All elements of MesVignerons MV SNC and the site are the property of MesVignerons MV SNC protected by copyright, trademarks or patents. Any offender is liable to legal action and damages payments.